Terms and conditions

Instant Relocation Portugal

Introduction

Instant Relocation Portugal has exclusive partnerships with a leading law firm and countrywide real estate agencies covering all parts of Portugal.

Company details

This website, ads, content, and subscription services have been made available to you by:

Instant Relocation Portugal LDA
Avenida Engenheiro Duarte Pacheco
Nº19, Rc S4. 1070-100 Lisboa, Portugal
NIPC: 518058450
Licença AMI: 23985

Application

When purchasing our relocation services, you agree to follow our terms and conditions stated on this page, as well as confirm not to do any of the following:

  • Be untrue or misleading.

  • Violate third-party rights, infringing copyright, trademark, or other intellectual property rights.

  • Distribute or include spam, chain letters, or pyramid schemes.

  • Spread viruses or use other technologies that may harm Instant Relocation Portugal, LDA, its interests, or its property.

  • Unreasonably burden our servers and IT infrastructure or interfere with the operation of Instant Relocation Portugal, LDA.

  • Copy, modify, or distribute other people's content. Or messages.

  • Please do not use robots, search robots, scrapers, or other automated means to access Instant Relocation Portugal's or LDAs' content or collect content for any purpose without our express consent.

  • Compile or otherwise collect information about others, including phone numbers and email addresses, without their consent.

You agree that any violation of the above terms will immediately cancel your relocation service and forfeit any future refund claim you may have.

Our services

  1. ✯ Visas for Portugal - Law firm.
  2. ✯ Property Investment Search: (€0).
  3. ✯ Premium Rental Search: (€475).
  4. ✯ Rental Relocation Package: (€675).
  5. ✯ Utility services in Portugal: (€125).
  6. ✯ Home Removals - Partnerships.
  7. ✯ School Enrollment - Partnerships.
  8. ✯ Short-term platforms - Discounts.
  9. ✯ Find Buyers and Tenants - Split.
  10. ✯ Post Unlimited Properties: (€75).

Property groups - Instant Relocation Portugal

Lisbon/ Algarve/ Porto
Cascais/ Ericeira/ Setúbal
Portugal

Prices and payments

  • You are informed about the price and payment before you purchase the service.

  • Our prices are quoted in EUR, and these may change from time to time.

  • EU residents: +23% Local tax (IVA) applies.

  • Booking fees by short-term platforms are not included in our Premium Rental Search.

Discount offers:
Only 1 discount offer may be used per client/business, and multiple discounts can not be combined for a higher discount.

Validity date:
Our services do not expire!

Refund Policy

This refund policy ensures transparency and fairness for all prepaid services. Please review our terms and conditions to understand your eligibility.

Right of Cancellation:
If you choose to cancel our services for any reason, you may resume them later. Cancellation of our services does not qualify for a refund unless the conditions outlined in this policy are met.

Refund Eligibility:
Premium Rental Search/Rental Relocation Package

14-Day Refund window:
Refunds are possible within 14 days of your purchase if our services have not been delivered.

Refunds Approved If:

  • If your rental budget is below €700 per month, we are unable to find a suitable property.

  • Your intended rental period is less than 6 months, and therefore, we have not been able to secure a lease.

  • You do not meet the minimum requirements (budget, rental period, documentation).

  • Utility service providers or landlords reject your application for reasons beyond your control.

  • You can cancel within 14 days of your purchase (14-day free cancellation).

Refunds Denied If:

  • You cancel the service after it has been partially or fully delivered (e.g., after contract signing, property viewings, or negotiations have begun).

  • When you independently sign a lease after requesting our Premium Rental Search or Rental Relocation Package.

  • You change your mind about relocating to Portugal or alter your plans for personal or other reasons.

Additional details:

  1. Local tax (IVA) and any discounts are non-refundable.

  2. Approved refunds are processed within 30 business days.

  3. Canceling this service allows you to resume later if needed, but does not automatically entitle you to a refund.

Abuse of our services

  • We encourage you to email us at contact@instantrelocation.com if you experience problems or see offensive content on our website or social media platforms.

  • We reserve the right to remove stored content and take technical and legal measures to exclude users from our site or social media if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy.

  • We may use some measures, remove stored content, or exclude a user from our site. When using our services, you agree that your content may be displayed on these platforms, social networks, and websites.

Content rights

  • You agree not to copy, modify, or distribute our website or its content, copyrights, or trademarks, in any shape or form.

  • Creating Content on Instant Relocations Facebook groups or other social media gives Instant Relocation Portugal, LDA, an unlimited, free, irrevocable right to publish, modify, and make copies of all or part of the content. Included are data, text, and images.

  • Instant Relocation Portugal, LDA uses this right to store and display your ads and use them for marketing purposes in our network, including the social media platforms mentioned above and our website.

  • Furthermore, you agree to grant Instant Relocation Portugal, LDA. the right to prevent and prosecute third-party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Instant Relocation Portugal, LDA. Services to which the content is transferred.

  • Nothing in these terms restricts your rights to use the content, including data, text, and images you create on the Instant Relocation Portugal, LDA’s website, or social media.

Security

  • Send an email to contact@instantrelocation.com if you wish to unsubscribe from our emails.

  • You can unsubscribe at any time. However, you cannot unsubscribe for the first 24 hours for technical reasons.

Content creation

  • Instant Relocation Portugal, LDA is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, or comply with any third party or local laws.

  • Instant Relocation Portugal, LDA reserves the right to remove content that violates our advertising rules, harms Instant Relocation’s goodwill, or is inappropriate for our platform.

  • Instant Relocation Portugal, LDA reviews the content you create on our social media to ensure that it does not infringe on the rights of third parties or its legality.

  • You agree to indemnify Instant Relocation Portugal, LDA, for any loss suffered and reimburse any reasonable costs that may be incurred due to content created on Instant Relocation Portugal, LDA, and its social media platforms, including Facebook property groups.

Personal information

When using websites and Facebook groups with services provided by Instant Relocation Portugal, LDA, you agree that Instant Relocation Portugal, LDA (the data controller) collects, transfers, stores, and uses your personal information on servers located in the European Union.

You are responsible for the accuracy of the personal information you provide.

Governed by local laws

  • These terms and the other related terms set out at Instant Relocation Portugal, LDA, constitute the entire agreement between Instant Relocation Portugal, LDA, and you and supersede all prior agreements.

  • Other terms and conditions relating to a specific product or service offered by Instant Relocation Portugal, LDA shall take precedence over these general terms in case of any discrepancies.

  • This agreement is governed by local laws in Portugal. You understand that the stated Terms and Conditions are not subject to exclusive jurisdiction in the local courts.

  • If Instant Relocation Portugal, LDA does not enforce any special provision, this does not mean we have waived our right to do so later. The remaining conditions will still apply if a court finds any of these conditions invalid.

  • We may assign this agreement at our sole discretion based on the following provisions regarding notification thereof.

  • We will send messages to you via the WhatsApp number and email address you specify.

Changes to terms

Instant Relocation Portugal, LDA is constantly developing. We, therefore, reserve the right to change current terms and prices without notice. These terms were last updated on 17 April 2025.